In
your search for effective CRM solutions for your enterprise, you may have
overlooked the obvious. The MS dynamics CRM is an effective solution for
enterprises looking for a good CRM system. It has many advantages. Therefore,
presented here are 5 top reasons, why an MS
CRM online would be
the best for you.
1.
Integration with MS outlook and MS excel:
Both MS outlook and MS excel are inevitable tools for business operations. With
the MS dynamics CRM, you can extend the services of both these platforms to be
more effective. MS outlook becomes a tool for managing customer info as the
vital data like marketing pitches, sales call information, and lead information
is put into one central location for your staff. The MS hosted exchange services feature a pertinent excel connection by
which you can instantly convert your customer information into neatly arranged
excel sheets. This makes the work smooth, office friendly and clean.
2.
Selective distribution
of information: Certain employees need certain information and certain
employees do not need certain information. Keeping this in mind, the CRM is an
effective tool for filtering and providing selective information to different
employee groups. The CRM administrator can see who is provided with what
information. Even when an employee is offline, the data can be transferred.
Therefore, your employees are productive even when they are on the road and not
connected to a network. This increases the productivity of the company and
reduces costs.
3.
Streamlining your
marketing campaign: Formulating an effective marketing strategy that will
increase your sales is an important part of any business. For proper
streamlining of your marketing campaign, you need the Microsoft
hosted exchange. There is a dedicated marketing automation module
simplifying marketing tasks like developing lead lists and customer lists,
specific targeting of individual customers, analyzing the follow up campaign
and deciding the next strategy based on the analytics presented by the MS
CRM online. This is a great tool
in deciding the next best direction your marketing campaign should take.
4.
Creating analytical
business reports: One of the foremost benefits of a MS dynamics CRM is the
analytical part. The CRM provides proper analysis of the various components of
business functioning through the SQL engine for server reporting services. The
reporting engine coordinates effortlessly with the SQL server to generate
highly effective data reports that can be further structured in MS excel for
better viewing. Once you generate the reports through the MS hosted exchange services, you can
distribute it selectively to your employees for better functioning. This
coordination of services is a key feature of the MS dynamics CRM.
5.
Simplification of
service scheduling: You can effortlessly simplify service scheduling in Microsoft hosted exchange. You never
have to miss out another important service call from a specific customer as all
the customer data is specifically present in the CRM. The service scheduling
tasks can be therefore easily managed by the professionals without unnecessary
delays. The CRM categorizes service calls into various types for easy actions.